System and method for the creation and automatic deployment...

Details System and method for the creation and automatic deployment... System and method for the creation and automatic deployment...

2007-09-04

2007-09-04

Gauthier, Gerald (Department: 2614)

Telephonic communications

Audio message storage, retrieval, or synthesis

Interaction with an external nontelephone network

C379S088160, C379S088180, C370S352000, C704S275000, C709S200000, C718S102000

Reexamination Certificate

active

09455534

ABSTRACT:
This invention relates to a system and method for providing inbound and outbound voice services. The invention may be used in conjunction with a system for the creation and automatic deployment of personalized, dynamic and interactive voice services, including information derived from on-line analytical processing (OLAP) systems and other data repositories. More specifically, the invention enables personalized delivery of (outbound calling) and accessing of (inbound calling) information in real-time, via natural language voice communication with a voice-enabled terminal device.

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