System and method for selection of a voice user interface...

Data processing: presentation processing of document – operator i – Operator interface – For plural users or sites

Reexamination Certificate

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C715S744000, C715S727000, C715S866000, C715S978000, C379S265020, C379S265110, C379S265130, C379S088140, C379S093090, C379S093110

Reexamination Certificate

active

10659496

ABSTRACT:
A communication system includes a criteria matrix for calculating a dialogue score in response to a request for a dialogue model from a dialogue node within a communication action. The criteria matrix also incorporates a dialogue selection table for selecting an appropriate dialogue type, based on the calculated score.

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