System and method for retrieving customer information at a trans

Details System and method for retrieving customer information at a trans System and method for retrieving customer information at a trans

1998-04-20

2000-08-08

Stamber, Eric W.

Data processing: financial, business practice, management, or co

Automated electrical financial or business practice or...

Electronic shopping

705 14, G06F 1760

Patent

active

061014869

ABSTRACT:
A method and system for gathering and storing customer profile data when the customer accesses a website location. Dynamic content messages from company marketing material are selected in accordance with the profile data and used to provide a customized webpage to the customer. In addition, a customer service representative can provide real-time updates to the customized webpage when the customer contacts a customer service representative to place a product or service order.

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