System and method for remotely communicating with a...

Details System and method for remotely communicating with a... System and method for remotely communicating with a...

2006-08-08

2006-08-08

Pham, Chi (Department: 2668)

Multiplex communications

Pathfinding or routing

Combined circuit switching and packet switching

Reexamination Certificate

active

07088708

ABSTRACT:
A method for remotely communicating with a Broadband modem is provided. Once a communication error is detected on a Broadband modem, a Plain Old Telephone System (POTS) connection is established between the Broadband modem and a remote server. Communication then occurs with the remote server via the POTS connection using Dual-Tone Multi-Frequency (DTMF) tones. The communication preferably comprises transmitting information associated with the communication error to the remote server via the POTS connection using DTMF tones and receiving a diagnosis from the remote server via the POTS connection in DTMF tones. A system for remotely diagnosing a Broadband modem as well as a Broadband modem is also provided.

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