Telephonic communications – With usage measurement – Call charge metering or monitoring
Reexamination Certificate
2005-12-28
2009-02-17
Anwah, Olisa (Department: 2614)
Telephonic communications
With usage measurement
Call charge metering or monitoring
C379S221010, C379S223000, C370S356000
Reexamination Certificate
active
07492879
ABSTRACT:
A method and system are disclosed where a call center operator having multiple locations, including a call center is able to utilize existing network infrastructure to route telephone communications to the call center to the location where the lowest toll rate is applicable. The telephone communications are converted into data packets and routed to the call center using VoIP technology. No toll would apply to the transmission of the data to the call center.
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Beene Jerry Scott
King Joel Fred
Anwah Olisa
United Services Automobile Association (USAA)
Woodcock & Washburn LLP
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