Telephonic communications – Reception of calling information at substation in wireline... – Blocking caller id transmission
Patent
1996-03-04
1998-10-13
Loomis, Paul
Telephonic communications
Reception of calling information at substation in wireline...
Blocking caller id transmission
379 67, 379 95, 379 89, 379214, 379198, 379127, 379157, H04M 156, H04M 164
Patent
active
058224165
ABSTRACT:
The disclosed invention provides system and method for real-time screening and routing of incoming telephone calls. The invention provides a method of automatically routing incoming telephone calls to either internal phone call processing resources or to destination parties (system users) as defined by the individual destination parties. Dynamic extensions are assigned by a system user on demand from a pool of unassigned extensions, which are generated by an autoattendant telephone call routing system. As a dynamic extension is assigned to a particular caller, identification attributes are input into the system, which may include calling party identification information supplied by the source carrier of the calling party. The system then tags the assigned extension with the identifying information. Such tags are subsequently used by the system to classify the caller when the caller accesses internal call processing resources. The tags may also be provided to the destination party via an asynchronous notification means on the destination party's associated computer terminal or networked personal computer (PC). This allows the destination party to identify a caller and instruct the telephone routing system to further control the routing of a telephone call in real time.
REFERENCES:
patent: 4277649 (1981-07-01), Sheinbein
patent: 4313035 (1982-01-01), Jordan et al.
patent: 4625081 (1986-11-01), Lotito et al.
patent: 4672660 (1987-06-01), Curtin
patent: 4757267 (1988-07-01), Riskin
patent: 4924496 (1990-05-01), Figa et al.
patent: 5029196 (1991-07-01), Morganstein
patent: 5109405 (1992-04-01), Morganstein
patent: 5309504 (1994-05-01), Morganstein
patent: 5425089 (1995-06-01), Chan et al.
patent: 5625676 (1997-04-01), Greco et al.
Goodacre Anthony John
Prisock John Hoyt
Barnie Rexford
Loomis Paul
Mosaix, Inc.
LandOfFree
System and method for real-time screening and routing of telepho does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with System and method for real-time screening and routing of telepho, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and System and method for real-time screening and routing of telepho will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-321683