Telecommunications – Radiotelephone system – Zoned or cellular telephone system
Reexamination Certificate
2005-04-04
2009-10-13
Edouard, Patrick N. (Department: 2617)
Telecommunications
Radiotelephone system
Zoned or cellular telephone system
C455S414200, C455S433000, C455S428000
Reexamination Certificate
active
07603118
ABSTRACT:
A system for providing USSD-like features in a wireless network is provided. Furthermore, the system provides for an automated customer service response in a wireless network. The system comprises a mobile switching center configured to analyze a digit string received from a mobile device. In some embodiments, an analysis and translation module converts the digit string into a service request. The service request is sent to a trigger platform which generates and forwards an immediate connection termination response to release the connection. The trigger platform further initiates a customer service response process to obtain the information indicated by the service request. The customer service response containing the service requested information may be validated prior to a short message service center formatting and forwarding the customer service response to the requesting mobile device.
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Cardina Donald M.
Faulkner Max G.
Link, II Charles M.
AT&T Mobility II LLC
Edouard Patrick N.
Parks IP Law LLC
Paulis Jonathan A.
Phuong Dai A
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