Telephonic communications – Audio message storage – retrieval – or synthesis – Interaction with an external nontelephone network
Reexamination Certificate
2004-06-02
2009-08-11
Tsang, Fan (Department: 2614)
Telephonic communications
Audio message storage, retrieval, or synthesis
Interaction with an external nontelephone network
C379S106010, C370S353000, C725S106000
Reexamination Certificate
active
07573988
ABSTRACT:
A computer-implemented system is provided, including a network consisting of the Internet, PSTN, and CATV network. The network is connected to multiple users' client systems, and also to multiple service provider systems. Each user has a user profile stored in a User Preference Database, while each service provider has service parameters defining the type of its service stored in a Service Database, both of which are connected to the network. The system further includes a Gatekeeper Server, which establishes voice communication among the client systems and the service provider systems. In operation, upon receiving a user's request for service, the Gatekeeper Server identifies one or more service providers whose service parameters match the user's request for service and the user's profile. Upon the user's selection of one such service provider, the Gatekeeper server automatically selects and establishes a preferred mode of voice connection between the user and the selected service provider.
REFERENCES:
patent: 6539077 (2003-03-01), Ranalli et al.
patent: 6654456 (2003-11-01), Mandalia et al.
patent: 6871188 (2005-03-01), De Souza
patent: 2002/0162116 (2002-10-01), Read et al.
Lee Ann
Lee Fisher Chen-yin
Liu David
Christensen O'Connor Johnson & Kindness PLLC
DynaLab Inc.
Islam Mohammad K
Tsang Fan
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