Data processing: speech signal processing – linguistics – language – Speech signal processing – Application
Reexamination Certificate
2006-10-24
2006-10-24
Abebe, Daniel (Department: 2655)
Data processing: speech signal processing, linguistics, language
Speech signal processing
Application
C709S217000, C345S215000
Reexamination Certificate
active
07127403
ABSTRACT:
A system and method for personalizing an interactive voice output of a voice service based on determinations about the caller or call, the output containing information derived from on line analytical processing (OLAP) systems, where content stored in the database can be readily obtained by a requester on the fly and in a personalized, interactive manner. The system and method include a call server for receiving an incoming call from a caller, an inference module for determining information about a voice service to be provided to the caller, a control module related to the information determined and for facilitating the interactive voice broadcast with the caller, and a personalization module for passing determined information to the control module.
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Gardner Douglas F.
Richards, III Frederick
Rolincik Mark J.
Saylor Michael J.
Trundle Steven S
Abebe Daniel
Hunton & Williams LLP
MicroStrategy Inc.
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