System and method for personalizing an interactive voice...

Telephonic communications – Audio message storage – retrieval – or synthesis – Interacting voice message systems

Reexamination Certificate

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Details

C379S088130, C379S142150, C379S265100

Reexamination Certificate

active

07039165

ABSTRACT:
A system and method for personalizing an interactive voice broadcast of a voice service, including information derived from on-line analytical processing (OLAP) systems is disclosed. The system and method include a call server for receiving incoming telephone calls, an identification module for identifying callers, and a personalization module for determining information about the caller.

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