Interactive video distribution systems – Video distribution system with upstream communication – Remote testing of cable system
Reexamination Certificate
2004-07-13
2010-06-15
Koenig, Andrew Y (Department: 2423)
Interactive video distribution systems
Video distribution system with upstream communication
Remote testing of cable system
C725S068000
Reexamination Certificate
active
07739717
ABSTRACT:
An IRD is provided with expanded self-test capabilities, both hardware and software, that will provide standardized and more precise diagnostics. The IRD runs a sequence of tests to determine the fitness of the IRD and the health of the ODU. As the tests are completed, the results are displayed on-screen and written to a report. If a test fails, the appropriate remedial action such as “reset to factory default settings”, “service call” or “replace IRD, access card, modem, ODU” is also written to the report. The IRD appends the test report to a header message and forwards it to the service provider. The satellite service provider archives the report, modifies the header message to provide customer contact information and the responsible dealer, and forwards the file to the service dealer. To improve service and accountability, the dealer may send an acknowledgement back to the service provider and customer.
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Allen James D.
Kuether David J.
Siegel Philip I.
Bantamoi Anthony
Koenig Andrew Y
The DIRECTV Group Inc.
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