System and method for performance measurement quality assurance

Details System and method for performance measurement quality assurance System and method for performance measurement quality assurance

2008-01-29

2008-01-29

Lu, Kuen S (Department: 2167)

Data processing: database and file management or data structures

Database design

Data structure types

C707S793000

Reexamination Certificate

active

07325000

ABSTRACT:
In order to provide in-region, interLATA service, a bell operating company (BOC) must provide telecommunications service to competitive local exchange carriers (CLEC) in a non-discriminatory manner. To demonstrate that the BOC service to the CLEC is non-discriminatory, the BOC provides a series of performance measures to regulatory agencies and to the CLEC. A system and method is described for ensuring the quality of those performance measurements. The system and method provide for identifying sub-processes within a performance measurement process (PMP), identifying critical audit points within each sub-process, and implementing control measures corresponding to each critical audit point. The system and method help to eliminate the need for time-consuming and expensive third-party audits of the PMP.

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