System and method for monitoring and management of...

Electrical computers and digital processing systems: multicomput – Computer-to-computer session/connection establishing – Network resources access controlling

Reexamination Certificate

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Details

C709S203000, C709S219000, C709S223000, C709S224000

Reexamination Certificate

active

06286050

ABSTRACT:

TECHNICAL FIELD OF THE INVENTION
This invention is related in general to the field of telecommunications. More particularly, the invention is related to a system and method for monitoring and management of telecommunications equipment using enhanced internet access.
BACKGROUND OF THE INVENTION
A telecommunications service provider such as MCI typically owns and operates a large number of telecommunications switches and other equipment in the public switched telephone network. These telecommunications switches are generally physically located throughout the United States and the globe to achieve close proximity access to the telephone customers.
Within the telecommunications service provider there may be a central network operations site that has access to all the telecommunications equipment in the network owned by the service provider to perform support, monitoring and management services. These services include billing, and setting up or changing telephone services. The telecommunications equipment are further monitored and controlled by additional craft personnel who operate out of offices that are physically located closer to the equipment they manage. Other craft personnel may operate out of more remote sites such as their home offices. Typically, a modem-based RS232 ASCII protocol is used for the link up between X-terminals located at the remote sites to the telecommunications equipment. Although graphical user interfaces (GUIs) can be supported by this access scheme, it is excruciating slow because it operates on a bit map or pixel information basis. Thus, a very wide pipe, such as a T1 span, is required to enable even minimally adequate graphical update of screen information and display.
There is a further need to allow the telecommunications equipment manufacturer to have access to the telecommunications equipment for further product support. Generally, the customer support, field service personnel, and engineers do not have access to most or all of the telecommunications equipment operating in the field. This is highly desirable to provide the telecommunications service provider, and, ultimately, the telecommunications customers, the best and responsive maintenance and support possible.
SUMMARY OF THE INVENTION
Accordingly, there is a need to provide enhanced access to telecommunications equipment in the telecommunications network for monitoring and management thereof.
In accordance with the present invention, system and method for monitoring and management of telecommunications equipment using enhanced internet access are provided which eliminate or substantially reduce the disadvantages associated with prior systems and methods.
In one aspect of the invention, a system for monitoring and management of telecommunications equipment using the internet is provided. The system includes a web server residing on the telecommunications equipment, where the web server is identifiable by an internet address. A plurality of web pages containing monitor information associated with the telecommunications equipment are accessible by the web server by specifying an internet address therefor. A web browser application executing on a user device may be connected with the web server using its internet address and to further receive the plurality of web pages therefrom over the internet. The web pages further receive user input and transmit them to the web server.
In another aspect of the invention, a system for monitoring and management of telecommunications equipment in a telecommunications network via the internet is provided. The system includes a plurality of user devices each executing a web browser for communications with the internet. An intranet is in communications with the internet. A web server identifiable by an internet address resides on each telecommunications equipment, where the telecommunications equipment of the telecommunications network are coupled to the intranet. A plurality of web pages for displaying monitoring and management information associated with the telecommunications equipment are accessible by the web server via the internet and intranet.
In yet another aspect of the invention, a method for monitoring and management of telecommunications equipment in a telecommunications network via the internet is provided. The method includes the steps of connecting a plurality of user devices to the internet, each user device executing a web browser, and connecting the telecommunications equipment by an intranet to the internet. The telecommunications equipment may be accessed by specifying an internet address of a web server residing on the telecommunications equipment, and downloading a plurality of web pages from the web server via the internet and intranet. The web pages display monitor and management information associated with the telecommunications equipment.


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