System and method for monitoring and diagnosis of point of...

Details System and method for monitoring and diagnosis of point of... System and method for monitoring and diagnosis of point of...

2007-06-19

2007-06-19

Caputo, Lisa (Department: 2876)

Registers

Systems controlled by data bearing records

Mechanized store

C235S376000

Reexamination Certificate

active

10842146

ABSTRACT:
A point-of-sale (“POS”) system includes POS devices and associated monitoring and diagnostic applications. POS peripherals in a POS device include data memory for storing device configuration and status information. A diagnostic application installed in the POS device monitors and diagnoses the POS device. The diagnostic application monitors the interactions between hardware in the POS device and applications that interface with the hardware. The diagnostic applications analyze these interactions, the configuration and status information and any logs it creates to provide diagnostic information. The POS device also includes several interfaces to access the diagnostic application.

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Hansen, S., R. Halter, R. Kleinman, J. Carrier and J. Dvorak. “IXRetail Equipment Monitoring and Control (REMC) Technical Specification.” Nov. 20, 2002 Release 0.9—Candidate Recommendation, pp. 1-79.

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