Telecommunications – Radiotelephone system – Special service
Reexamination Certificate
2007-10-02
2007-10-02
Trost, William (Department: 2617)
Telecommunications
Radiotelephone system
Special service
C455S072000, C379S088180, C370S352000, C370S353000, C704S270000, C704S270100
Reexamination Certificate
active
10475673
ABSTRACT:
The present invention provides a novel system, method and apparatus of delivering interactive voice response services in a more efficient manner over a network. The system provides for the placement of a subscriber station local28to the subscriber and a gateway protocol converter at the base station40. The gateway protocol converter converts bandwidth-intensive audio messages into compact data messages, which upon transmission to the subscriber station28are converted back into audio messages. By using data messages instead of audio messages over the network, bandwidth is saved on the network for other traffic. Another embodiment of the invention provides a method for transmitting subscriber responses utilizing the system. In another embodiment of the invention, there is provided an IVR system that utilizes the VoiceXML standard, or the like, whereby the Document Server, VoiceXML Interpreter Context, and the Implementation Platform are distributed at various locations along the communication link between the IVR service provider and the subscriber station—such components being distributed along the link according to a desired utilization of network resources, such as bandwidth.
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Preiss Bruno Richard
Wilk Daniel
Balaoing Ariel
Katten Muchin & Rosenman LLP
Soma Networks Inc.
Trost William
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