Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Operations research or analysis
Reexamination Certificate
2011-06-07
2011-06-07
Pats, Justin M (Department: 3623)
Data processing: financial, business practice, management, or co
Automated electrical financial or business practice or...
Operations research or analysis
C705S002000, C705S014270, C705S028000, C709S203000, C709S217000, C715S203000, C715S234000, C715S747000
Reexamination Certificate
active
07957990
ABSTRACT:
Efficient and effective centralized management of automated field force installation and evaluation of assets. Service representatives can each perform an asset installation and/or an asset evaluation with the aid of a handheld device. The handheld device can display worksheets comprising a sequence of instructions and prompts related to the installation/evaluation. In performing the asset installation/evaluation, the service representative can follow the instructions and enter responses to the prompts into the handheld device. The handheld device can communicate with a server to download the worksheets onto the handheld device and to upload from the handheld device data related to the installation/evaluation. Authorized users' network devices can interact with a reporting module of the server to generate reports based on the uploaded data. The reports can provide the authorized users with real-time or near real-time information about the service representatives' performance and about particular assets, including, e.g., information about particular asset installations/evaluations.
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Hawkins Stan
Swiedler Thomas
Turner Charles
Pats Justin M
Reflexis Systems, Inc.
Sentry Law Group
Wigmore Steven P.
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