System and method for local replacement of music-on-hold

Details System and method for local replacement of music-on-hold System and method for local replacement of music-on-hold

2008-07-22

2008-07-22

Tieu, Binh K (Department: 2614)

Telephonic communications

Multi-line or key substation system with selective switching...

Detail of hold circuitry

C379S215010, C379S201010

Reexamination Certificate

active

07403605

ABSTRACT:
A system and method provide for transferring remote media from a remote media source to a communication or other end device at a time prior to a hold period, which media is usable as local MOH media during a hold period. A system and method further provide for responding to an initiated hold time by replacing remote MOH media with the local MOH media if remote MOH media is received in conjunction with the hold period.

REFERENCES:
patent: 6301354 (2001-10-01), Walker et al.
patent: 2002/0136384 (2002-09-01), McCormack et al.
patent: 2007/0038443 (2007-02-01), Thyssen et al.

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