System and method for integration of communication systems with

Details System and method for integration of communication systems with System and method for integration of communication systems with

1997-07-24

2000-05-02

Matar, Ahmad F.

Electrical computers and digital processing systems: multicomput

Miscellaneous

709202, 709206, 709227, 709228, 709 9, 709 10, 379 9001, G06F 1515

Patent

active

060584157

ABSTRACT:
A system and method for providing data communication between an information system, such as a LAN, and a communication system, such as a PBX operating under control of an automatic call routing system, is disclosed. According to a preferred embodiment, data as to a particular LAN users schedule, as reflected in an electronic calendar application, is used to properly route calls via the automatic call routing system. Alternative embodiments providing for the scheduling of events in the electronic calendar as well as the dissemination of information through the communication system are also disclosed.

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