Telephonic communications – Audio message storage – retrieval – or synthesis – Voice activation or recognition
Reexamination Certificate
2005-01-14
2009-12-01
Wozniak, James S (Department: 2626)
Telephonic communications
Audio message storage, retrieval, or synthesis
Voice activation or recognition
C379S080000, C379S088010, C379S088180, C704S235000, C704S251000, C704S255000, C370S351000
Reexamination Certificate
active
07627096
ABSTRACT:
A method for processing a call is disclosed. The method receives a speech input via a call and transforms at the speech input into a textual format. The method also creates a list of salient terms of actions and objects from the text, adjusts the confidence level of objects on the list if the dominant term is an action and selects a complimentary object from the list to combine with the action to form an action-object pair. The method further adjusts a confidence level of actions on the list if the dominant term is an object and selects a complementary action from the list to combine with the action to form the action-object pair, and routes the call based on the action-object pair.
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Bushey Robert R.
Knott Benjamin Anthony
Martin John Mills
Potvin Carl
Sabourin Michael
AT&T Intellectual Property I L.P.
Kovacek David
Toler Law Group
Wozniak James S
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