System and method for immediate and delayed real-time...

Electrical computers and digital processing systems: multicomput – Computer conferencing – Demand based messaging

Reexamination Certificate

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Details

C709S224000, C709S227000

Reexamination Certificate

active

10419067

ABSTRACT:
A system and method for immediate and delayed real-time communication activities using availability data from and communications through an external instant messaging system, that operates to obtain aggregated user online presence information through its own client software, through interception of client-server communications between an external instant messaging client and server, and through other available interfaces to user account information on such external instant messaging systems. The system operates to gather user online presence information in part by intercepting communications between an instant messaging client and the Internet. The aggregate presence data, as well as other information describing the availability of a user, is used to intelligently route real-time communications, such as instant messages and phone calls. The disclosed system further implements a technique for waiting for changes in a user's availability status, and for performing actions on a user's behalf in response to such changes in availability status.

REFERENCES:
patent: 5283856 (1994-02-01), Gross et al.
patent: 6449344 (2002-09-01), Goldfinger et al.
patent: 6549937 (2003-04-01), Auerbach et al.
patent: 6691162 (2004-02-01), Wick
patent: 2002/0071539 (2002-06-01), Diament et al.
patent: 2004/0015610 (2004-01-01), Treadwell

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