System and method for facilitating network troubleshooting

Multiplex communications – Diagnostic testing – Determination of communication parameters

Reexamination Certificate

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Details

C370S442000

Reexamination Certificate

active

07369509

ABSTRACT:
A computer program product being embodied on a computer readable medium for facilitating troubleshooting a VoIP session associated with at least one VoIP station using network traffic data, the computer program product including computer-executable instructions for: identifying data packets of the network traffic data indicative of VoIP signaling information or voice communications; determining if the identified packets are associated with the at least one VoIP station; determining whether a quality of the VoIP session was acceptable substantially simultaneously with the VoIP session; and, at least temporarily storing at least a portion of the identified packets determined to be associated with the at least one VoIP station when the VoIP session is determined to of an unacceptable quality.

REFERENCES:
patent: 7197010 (2007-03-01), Berstein et al.
patent: 2004/0001501 (2004-01-01), Delveaux et al.
patent: 2005/0053009 (2005-03-01), Denby et al.

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