System and method for creating an enhanced enterprise directory

Details System and method for creating an enhanced enterprise directory System and method for creating an enhanced enterprise directory

2006-01-24

2010-12-14

Robinson, Greta L (Department: 2169)

Data processing: database and file management or data structures

Database and file access

Preparing data for information retrieval

C707S727000, C707S730000, C707S951000

Reexamination Certificate

active

07853602

ABSTRACT:
A knowledge management system and method is described. The knowledge management system and method comprises the steps of receiving a user search term from a user, searching an index for at least one identifier of an expert based upon the user search term, ranking the at least one identifier by an activity factor and a reputation factor, compiling a search result based on the ranking and transmitting the search result to the user.

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