System and method for correlating incoming and outgoing telephon

Details System and method for correlating incoming and outgoing telephon System and method for correlating incoming and outgoing telephon

1999-09-17

2000-07-04

Loomis, Paul

Telephonic communications

With usage measurement

Call traffic recording or monitoring

379113, H04M 1500

Patent

active

060849541

ABSTRACT:
For use with a communication station having a database containing past communication event information pertaining to the station, systems for, and methods of, predicting a future communication event pertaining to the station. In one embodiment, the system includes: (1) correlating logic that analyzes the past communication event information to determine whether a correlation exists in the past communication event information and (2) predicting logic, coupled to the correlating logic, that examines a current communication event pertaining to the station and predicts the future communication event based on the current communication event and the correlation.

REFERENCES:
patent: 5155763 (1992-10-01), Bigus et al.
patent: 5570419 (1996-10-01), Cave et al.
patent: 5684872 (1997-11-01), Flockhart et al.
patent: 5905789 (1999-05-01), Will
patent: 5920623 (1999-07-01), Bensman et al.

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