System and method for communication within a community

Details System and method for communication within a community System and method for communication within a community

2001-10-31

2009-12-15

Vaughn, Jr., William C (Department: 2444)

Electrical computers and digital processing systems: multicomput

Computer conferencing

Priority based messaging

C709S205000, C717S102000

Reexamination Certificate

active

07634546

ABSTRACT:
A communications tool that combines a software application and various communication systems that parallel natural styles of knowledge sharing and problem solving. It merges with normal patterns of relationship to create a seamless and transparent extension of community. By using computer, Internet, telephone, e-mail, and other communications technologies, the present invention brings these communities of practice to a new level of immediacy and relevance—one not encumbered by time or place. The invention is issue-centered versus document-centered, incorporates a leader-controlled structure, which is distributive and transparent, and enables stratification of items to allow multiple and simultaneous uses of the invention (e.g. dynamic FAQ, electronic whiteboard, expert center, committee review tool, etc.). Leaders control through inherited parameters. The present invention more effectively captures and leverages “tacit” knowledge (that which exists in the minds of participants and has not been written down), by connecting communities and adapting to their forms of interrelationships.

REFERENCES:
patent: 6081832 (2000-06-01), Gilchrist et al.
patent: 6466932 (2002-10-01), Dennis et al.
patent: 6549916 (2003-04-01), Sedlar
patent: 6611822 (2003-08-01), Beams et al.
patent: 6718535 (2004-04-01), Underwood
patent: 6941304 (2005-09-01), Gainey et al.

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