System and method for collaborative call management

Details System and method for collaborative call management System and method for collaborative call management

2004-01-07

2009-11-10

Lo, Weilun (Department: 2179)

Data processing: presentation processing of document, operator i

Operator interface

Computer supported collaborative work between plural users

C715S751000, C715S755000, C715S758000, C715S759000, C370S260000, C370S261000, C370S262000, C709S204000

Reexamination Certificate

active

07617457

ABSTRACT:
A system and method for collaborative call management are disclosed. In one embodiment of a method incorporating teachings of the present disclosure, a graphical user interface (GUI) element may be presented in connection with a collaborative call. The GUI element may display a listing of call participants and a status of each participant. Example participant states may include an on-call state, an off-call state, a currently speaking state, a waiting to speak state, and a paused-call state. In operation, information presented in the GUI element may change in response to a status change of a call participant. The method may also involve recognizing that a caller has joined the collaborative call and updating the GUI element to add the joining caller to the list of participants.

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