Data processing: database and file management or data structures – Database design – Data structure types
Reexamination Certificate
2005-12-20
2005-12-20
Coby, Frantz (Department: 2161)
Data processing: database and file management or data structures
Database design
Data structure types
C707S793000, C707S793000, C707S793000, C707S793000, C707S793000, C709S216000, C709S217000, C709S218000
Reexamination Certificate
active
06978270
ABSTRACT:
A computer implemented method of and apparatus for collecting and managing detailed data related to an Internet Service Provider's (ISP) operational environment and customer web browsing habits within an E-Business customer relationship management system. Data is organized within a database system in accordance with a logical data model comprising a plurality of entities and relationships defining the manner in which information related to the Internet Service Provider's (ISP) operational environment and customer web browsing habits is stored and organized within the database system. The logical data model may include entities, attributes and relationships defining the organization of information relating to the ISP's billing plans and services; types of services provided by the ISP; the ISP's communication facilities and components; the ISP's customer account representatives; customer billing plans; customer revenue from bills and service; subscribers to the ISP; and the ISP's customers' sessions.
REFERENCES:
patent: 5794221 (1998-08-01), Egendorf
patent: 5867494 (1999-02-01), Krishnaswamy et al.
patent: 5867495 (1999-02-01), Elliott et al.
patent: 6081518 (2000-06-01), Bowman-Amuah
patent: 6112239 (2000-08-01), Kenner et al.
patent: 6128624 (2000-10-01), Papierniak et al.
patent: 6151584 (2000-11-01), Papierniak et al.
patent: 6151601 (2000-11-01), Papierniak et al.
patent: 6154744 (2000-11-01), Kenner et al.
patent: 6260192 (2001-07-01), Rosin et al.
patent: 6263445 (2001-07-01), Blumenau
patent: 6295057 (2001-09-01), Rosin et al.
patent: 6487594 (2002-11-01), Bahlmann
patent: 6734886 (2004-05-01), Hagan et al.
patent: 2001/0054155 (2001-12-01), Hagan et al.
patent: 2002/0078467 (2002-06-01), Rosin et al.
patent: 2002/0166038 (2002-11-01), MacLeod
patent: 2003/0115324 (2003-06-01), Blumenau et al.
patent: 0866596 (1998-09-01), None
patent: 2348338 (2000-09-01), None
patent: 2348778 (2000-10-01), None
patent: WO0178316 (2001-10-01), None
patent: WO0213148 (2002-02-01), None
E-Business Teradata @Active Warehouse, Installation and Customization Guide, Release 3.0, Jan. 2001.
E-Business Teradata @Active Warehouse 2.0, Installation and Customization Guide, Jun. 2000.
PR Newswire “NCR Expands E-Business Data Warehouse Offer”, press release, Sep. 25, 2000.
Carty Scott D.
Smith Tucker L.
Coby Frantz
NCR Corporation
Stover James A.
LandOfFree
System and method for capturing and storing operational data... does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with System and method for capturing and storing operational data..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and System and method for capturing and storing operational data... will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-3473355