System and method for analyzing automatic speech recognition...

Details System and method for analyzing automatic speech recognition... System and method for analyzing automatic speech recognition...

2008-06-03

2008-06-03

Hudspeth, David (Department: 2626)

Data processing: speech signal processing, linguistics, language

Linguistics

Natural language

C704S270000

Reexamination Certificate

active

07383170

ABSTRACT:
In a disclosed method for interpreting automatic speech recognition (ASR) performance data, a data processing system may receive user input that selects a log file to be processed. The log file may contain log records produced by an ASR system as a result of verbal interaction between an individual and the ASR system. In response to receiving the user input, the data processing system may automatically interpret data in the log records and generate interpretation results. The interpretation results may include a duration for a system prompt communicated to the individual by the ASR system, a user response to the system prompt, and a duration for the user response. The user response may include a textual representation of a verbal response from the individual, obtained through ASR. The interpretation results may also include an overall duration for the telephone call.

REFERENCES:
patent: 6233570 (2001-05-01), Horvitz et al.
patent: 6405170 (2002-06-01), Phillips et al.
patent: 6904143 (2005-06-01), Peterson et al.
patent: 2003/0078782 (2003-04-01), Blair
patent: 2003/0105630 (2003-06-01), MacGinitie et al.

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