Electrical computers and digital processing systems: multicomput – Computer network managing – Computer network access regulating
Reexamination Certificate
2007-12-18
2007-12-18
Vu, Thong (Department: 2616)
Electrical computers and digital processing systems: multicomput
Computer network managing
Computer network access regulating
C709S224000, C709S250000
Reexamination Certificate
active
09650867
ABSTRACT:
A troubleshooting portal method for providing connectivity between a first communication device and a second communication device. The second communication device resides in an access provider communication system. One embodiment comprises receiving a specification from a user by the first communication device, the specification comprising at least one predefined identifier that identifies the second communication device, and receiving a request to establish connectivity between the user and the second communication device; associating the predefined identifier with said second communication device; establishing connectivity between the first communication device and the second communication device based upon the specified predefined identifier; receiving at least troubleshooting data and a test from the user; and communicating the received troubleshooting data and the test to the second device.
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Bartlett Warren M.
Cripps Michael J.
Davis Jeff
Hassell Suzanne P.
Landis Edward W.
Paradyne Corporation
Thomas Kayden Horstemeyer & Risley LLP
Vu Thong
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