Telephonic communications – Audio message storage – retrieval – or synthesis – Multilingual system or operation
Patent
1996-03-08
1998-05-19
Brown, Thomas W.
Telephonic communications
Audio message storage, retrieval, or synthesis
Multilingual system or operation
379212, 379213, 379221, H04M 350, H04M 358
Patent
active
057546304
ABSTRACT:
A multiple extension routing via AIN system and method is disclosed. The method and system concerns rerouting an incoming call from an incoming caller to a single telephone number to at least one of a plurality of destination telephone numbers corresponding to at least one of a plurality of persons capable of being reached via the single telephone number is disclosed. The method may comprise the steps of playing at least a first message to the incoming caller to provide a plurality of routing options corresponding to a plurality of persons capable of being reached via the single telephone number, processing at least a first input from the incoming caller in response to the first message, the first input corresponding to a first of the plurality of persons, and rerouting the incoming call to the first of the plurality of persons via a first of the plurality of destination telephone numbers.
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Brown Thomas W.
U S West, Inc.
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