Telephonic communications – Audio message storage – retrieval – or synthesis – Multilingual system or operation
Patent
1996-06-14
1998-11-03
Tsang, Fan S.
Telephonic communications
Audio message storage, retrieval, or synthesis
Multilingual system or operation
379 70, 379210, H04M 164
Patent
active
058320601
ABSTRACT:
A method for call back messaging is disclosed. The method allows a calling party to provide name and number information for automatic delivery to a called party in instances where the called party does not answer the incoming call, or where the line of the called party is busy. The method of the present invention may include the steps of processing an exception for an incoming call from the calling party to the called party, playing at least a first announcement to the calling party to provide the calling party an opportunity to provide information to the called party, processing information provided by the calling party, placing at least a first call to the called party to attempt to deliver the information provided by the calling party and playing at least a first message to the called party, the first messaging containing the information provided by the calling party.
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Digital Sound Corporation "Voiceserver Automated Attendant" Advertisement, Nov., 1988.
Boggs George J.
Corlett Renata N.A.
Siegel-Jacobs Karen
Vienneau Lorraine M.
MediaOne Group Inc.
Tsang Fan S.
U S West, Inc.
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