Switching device independent computer-telephone integration syst

Details Switching device independent computer-telephone integration syst Switching device independent computer-telephone integration syst

1994-02-18

1997-08-05

Zele, Krista M.

Telephonic communications

Special services

Anonymous party

379242, 379289, H04M 342

Patent

active

056550146

ABSTRACT:
A switching device independent computer-telephone integration system including a computer; an established set of telephone functions for commanding the computer; a library including a plurality of telephone switching device commands for a number of different types of switching devices; and a state machine, operable on the computer, for translating the switching device commands into equivalent established telephone functions for uniformly processing incoming telephone calls independent of switching device dependent commands.

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