Data processing: speech signal processing – linguistics – language – Speech signal processing – Recognition
Patent
1997-11-20
2000-05-02
Hudspeth, David R.
Data processing: speech signal processing, linguistics, language
Speech signal processing
Recognition
704240, 704273, G10L 506
Patent
active
060583649
ABSTRACT:
A speech recognition system recognizes a customer identifier received as a speech signal from a customer. The system generates a first plurality of customer identifier choices from the speech signal and a probability associated with each of the first plurality of choices. The system includes a database having stored thereon a plurality of customer attribute parameters indexed to a second plurality of customer identifier choices. The system queries the database using the first plurality of choices, and retrieves one or more customer attribute parameters from the database. The probabilities are adjusted by the system based on the retrieved customer attribute parameters. The customer identifier is then selected from the first plurality of choices based on the adjusted probabilities.
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Goldberg Randy G.
Rosinski Richard R.
Weber Roy Philip
AT&T Corp.
Hudspeth David R.
Smits Talivaldis Ivars
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