Speaker recognition in a multi-speaker environment and...

Details Speaker recognition in a multi-speaker environment and... Speaker recognition in a multi-speaker environment and...

2007-11-20

2007-11-20

Harper, V. Paul (Department: 2626)

Data processing: speech signal processing, linguistics, language

Speech signal processing

Recognition

C704S273000, C704S270100, C379S088020

Reexamination Certificate

active

10448552

ABSTRACT:
One-to-many comparisons of callers'voice prints with known voice prints to identify any matches between them. When a customer communicates with a particular entity, such as a customer service center, the system makes a recording of the real-time call including both the customer's and agent's voices. The system segments the recording to extract at least a portion of the customer's voice to create a customer voice print, and it formats the segmented voice print for network transmission to a server. The server compares the customer's voice print with multiple known voice prints to determine any matches, meaning that the customer's voice print and one of the known voice prints are likely from the same person. The identification of any matches can be used for a variety of purposes, such as determining whether to authorize a transaction requested by the customer.

REFERENCES:
patent: 4712243 (1987-12-01), Ninomiya et al.
patent: 4961229 (1990-10-01), Takahashi
patent: 5027407 (1991-06-01), Tsunoda
patent: 5054083 (1991-10-01), Naik et al.
patent: 5265191 (1993-11-01), McNair
patent: 5329609 (1994-07-01), Sanada et al.
patent: 5521967 (1996-05-01), Novas et al.
patent: 5579046 (1996-11-01), Mitsuhashi et al.
patent: 5608784 (1997-03-01), Miller
patent: 5623539 (1997-04-01), Bassenyemukasa et al.
patent: 5802251 (1998-09-01), Cohen et al.
patent: 5893057 (1999-04-01), Fujimoto et al.
patent: 5940476 (1999-08-01), Morganstein et al.
patent: 5940799 (1999-08-01), Bruckert et al.
patent: 6161090 (2000-12-01), Kanevsky et al.
patent: 6205204 (2001-03-01), Morganstein et al.
patent: 6219639 (2001-04-01), Bakis et al.
patent: 6246751 (2001-06-01), Bergl et al.
patent: 6263311 (2001-07-01), Dildy
patent: 6266640 (2001-07-01), Fromm
patent: 6282268 (2001-08-01), Hughes et al.
patent: 6292782 (2001-09-01), Weideman
patent: 6356868 (2002-03-01), Yuschik et al.
patent: 6401066 (2002-06-01), McIntosh
patent: 6421645 (2002-07-01), Beigi et al.
patent: 6427137 (2002-07-01), Petrushin
patent: 6463412 (2002-10-01), Baumgartner et al.
patent: 6477500 (2002-11-01), Maes
patent: 6480826 (2002-11-01), Pertrushin
patent: 6510415 (2003-01-01), Talmor et al.
patent: 6519565 (2003-02-01), Clements et al.
patent: 6526126 (2003-02-01), Morganstein et al.
patent: 6529871 (2003-03-01), Kanevsky et al.
patent: 6529881 (2003-03-01), Morganstein et al.
patent: 2002/0198806 (2002-12-01), Blagg et al.
patent: 2003/0023440 (2003-01-01), Chu
patent: 2003/0037004 (2003-02-01), Buffum et al.
patent: 2003/0046083 (2003-03-01), Devinney, Jr. et al.
patent: 2003/0221125 (2003-11-01), Rolfe
patent: 2004/0008828 (2004-01-01), Coles et al.
Martin et al., “Speaker Recognition in a Multi-Speaker Environment,” Europseech, Sep. 2001, pp. 1-4.
“Unsupervised Speaker Segmentation of Telephone Conversations”, by Aaron E. Rosenberg, et al., pp. 565-568.

Affiliated with

Also associated with

Rating

Speaker recognition in a multi-speaker environment and... does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Speaker recognition in a multi-speaker environment and..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Speaker recognition in a multi-speaker environment and... will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-3831617