Servicing of information requests in a voice user interface

Details Servicing of information requests in a voice user interface Servicing of information requests in a voice user interface

2011-08-23

2011-08-23

McFadden, Susan (Department: 2626)

Data processing: speech signal processing, linguistics, language

Speech signal processing

Application

C379S088010

Reexamination Certificate

active

08005683

ABSTRACT:
A VoiceXML Dialog Engine (“VDE”) is employed to handle requests via a brokered session from a media communications server. The VDE interfaces with one or more information providers, such as a script server or an audio server, in order to service the requests received via the brokered session. The VDE can provide a response to the requests to the media communications server based on information retrieved from the information providers.

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Voice eXtensible Markup Language, VoiceXML Version 1.00, Mar. 7, 2000, by VoiceXML Forum.

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