Service system for air conditioner and server system for...

Data processing: measuring – calibrating – or testing – Measurement system – Performance or efficiency evaluation

Reexamination Certificate

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Reexamination Certificate

active

06925420

ABSTRACT:
A service system for air conditioner is provided which offers a total solution to a wide range of fields, from the customer relationship management covering individual users, building owners and administrators and building management companies to the maintenance and management, manufacture, design, and development on the part of the manufacturer. The service system includes a monitoring center which has the customer database, an operation information database for storing operation information of air conditioners for each customer, and a device information database having device information on the air conditioners related with each customer of the customer database. The monitoring center, upon deciding that there is anomaly in the operation information, dens to the cellular phone over the Internet the information representing the content of the anomaly and the customer information and device information associated with the operation information which was judged abnormal.

REFERENCES:
patent: 6385510 (2002-05-01), Hoog et al.
patent: 6442529 (2002-08-01), Krishan et al.
patent: 6643611 (2003-11-01), Ito et al.
patent: 6823288 (2004-11-01), Ito et al.
patent: 6842721 (2005-01-01), Kim et al.
patent: 10132362 (1998-05-01), None
patent: 11134018 (1999-05-01), None
patent: 11230602 (1999-05-01), None
English Translation of Takaharu et al, (JP 11-230602), Aug. 1999.

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