Service quality monitoring process

Details Service quality monitoring process Service quality monitoring process

2006-01-10

2006-01-10

Eng, David Y. (Department: 2155)

Electrical computers and digital processing systems: multicomput

Computer network managing

Computer network monitoring

Reexamination Certificate

active

06985945

ABSTRACT:
A method and system are provided for monitoring service quality of at least one network connection point of a remote network connection service. The method includes establishing a network connection between a client device and the remote network connection service via the network connection point. The network connection point may be one of a plurality of remotely located network connection points via any one of which access to the remote network connection service is obtainable. The method includes monitoring access performance of the network connection point to generate access performance data, and processing the access performance data thereby to monitor the service quality of the network connection point.

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