Service quality monitoring process

Details Service quality monitoring process Service quality monitoring process

2000-12-07

2003-01-21

Eng, David Y. (Department: 2155)

Electrical computers and digital processing systems: multicomput

Computer network managing

Computer network monitoring

Reexamination Certificate

active

06510463

ABSTRACT:

FIELD OF THE INVENTION
The present invention relates to the field of remote network connections and more particularly to monitoring the quality of network connection points.
BACKGROUND OF THE INVENTION
With the technological developments of the last decade and growing popularity of online commerce, e-mail, online chatting and the Internet in general, the demand to have constant access to these innovative technological ways of communication is rapidly increasing. Some users cannot imagine their lives without the Internet and email; some cannot imagine their lives without being able to buy groceries online. Constant desire to be connected to the informational highway increases demand for reliable, fast, convenient network connection.
Anyone using current technology has dealt with networks at some point. Being connected to a local network where users share files and data on one server is a common scheme in workplaces. However, the advantages of networks are so great that the many of people desire the ability to be connected to networks from multiple physical locations. Remote network connections provide users with opportunities ‘to be connected’ from many locations throughout the world with the right set of tools, e.g., computer, modem, phone line, etc. However, remote networking uses external wide area network communications links to other physical locations across town or country, and it is not always a simple task to design such a remote network access system with the acceptable performance. Busy phone line signals, unconnected modems, password problems, interrupted network connection sessions reduce the level of performance of the remote network connection and cause frustration in users. In short, the quality of network connections may vary due to a number of factors.
Thus, it would be desirable to provide a system that would reduce the above stated problems and provide high quality remote network connections.
SUMMARY OF THE INVENTION
The present invention discloses a method and apparatus for remote network connection service quality monitoring. In one embodiment of the present invention, a network connection is established via a first network connection point identified within a first priority list of a plurality of network connection points. The network connection performance data related to the establishment of the network connection is received. Based on the received network performance data a second priority list of the plurality of network connection points is modified.


REFERENCES:
patent: 5638514 (1997-06-01), Yoshida et al.
patent: 5815665 (1998-09-01), Teper et al.
patent: 6023502 (2000-02-01), Bouanaka et al.
patent: 6026375 (2000-02-01), Hall et al.
patent: 6028917 (2000-02-01), Creamer et al.
patent: 6029143 (2000-02-01), Mosher et al.
patent: 6112239 (2000-08-01), Kenner et al.
patent: 6167126 (2000-12-01), Janning
patent: 6269401 (2001-07-01), Fletcher et al.
patent: 05199327 (1993-08-01), None
Edwards, Morris, “It's a VPN thing. (Technology Information)”, Communication News, Aug. 1, 1999, vol. 36, No. 8, pp. 94, ISSN- 0010-3632.
No-Author, “Dial Up with Bay's new Remote Access Concentrator”, IT Times, 97-10-21, pp. P.6.
Greene, Tim, “Upstart VPN services staking out new ground”, Network World, Apr. 16, 2001, pp. 30, ISSN- 0887-7661.
Salamone, Salvatore, “Simplified Roaming, From POP To POP”, Internet Week, 99/02/15, pp. 11, ISSN- 1096-9969.
Brockmann, Peter, “Rapport dialup switch redefines Internet service opportunities”, Telesis, 96/12/00, pp. 12-13, ISSN- 0040-2710.
Johnson, Johna Till, “Linking corporate users to the Internet”, Data Communications, 93/01/00, pp. 56-58, ISSN- 0363-6399.
Likier, Marty, “Using Dial-Up Technology for Internetworking Applications”, Telecommunications, 92/05/00, pp. 52, 54, ISSN- 0278-4831.
Shen Jin; Gu Qiwei; Yin Yu, “8. Research and implementation of proxy server”, Journal of Nanjing Univ. Aeronaut. Astronaut. (China), Dec. 2000, vol. 32, No. 6, pp. 620-624, ISSN- 1005-2615.
West, W., “Don't be nervous Yremote access VPNs”, Communication News, May 2000, vol. 37, No. 5, pp. 28, 30, 32, ISSN- 0010-3632.
No-Author, “Companies mix and match VPN, dial-access support”, InternetWeek, Jan. 25, 1999, No. 749, pp. VPN20, ISSN- 0746-8121.
Semich, J. William, “56K server supports U.S. Robotics and Lucent—Modems built into Model 8000 from Bay Networks”, WebWeek, Aug. 18, 1997, vol. 3, No. 25, pp. 25, ISSN- 1087-3071.
No-Author, “Earthlink Dials Up ClientLogic for Multi-Channel Technical Support”, Newswire, Jul. 24, 2001, pp. 2226.
Blass, Steve, “Dr. Internet”, Network World, Mar. 11, 2002, pp. 55, ISSN- 0887-7661.
No-Author, “Lucent Technologies Launches Next-Generation Voice Dialing Service for Wireless Networks. (Brief Article)”, Aug. 27, 2000, pp. NA.
Silberg, Lurie, “Dialing the Web AT&T's Internet Cellphone Debuts at Mass; Launches PocketNet wireless data service at retail in an attempt to bring cellphone with Internet access to the masses”, HFN The Weekly Newspaper for the Home Furnishing Network, 97-10-13, pp. 93.
Guy, Sandra, “Untangling phone frustration, Bellcore solution offers a simpler way to do business”, Telephony, 97-06-02, ISSN- 0040-2656.
Sanders, Bob, “Despite nasty shake-out local ISPs are thriving”, New Hampshire Business Review, Feb. 23, 2001, vol. 23, No. 4, pp. 1, ISSN- 0164-8152.
Scarcia, Costantino, “Getting On The Net With The Right ISP”, New Jersey Business, Sep. 1, 2000, vol. 45, No. 9, pp. 40, ISSN- 0028-5560.
Blanche, Fabian III, “Spicing up the Web”, Greater Baton Rouge Business Report, Jul. 18, 2000, vol. 13, No. 23, pp. 94, ISSN- 0747-4652.
No-Author, “Trinagy's New Insight for Dial Access Solution Suite Delivers Proactive Management of Dial-Up Service Offerings”, Newswire, Apr. 24, 2001, pp. 2448.
No-Author, “IP Axess Adds Fixed-Wireless Service Provider to Participants in Its Expanding Evaluation Program”, Newswire, Apr. 4, 2001, pp. 2225.
No-Author, “Ubrandit.com Adds Gigitel and Zodiac Café to Virtual ISP Client List”, Newswire, Oct. 16, 2000, pp. 0709.
No-Author, “Netopia Introduces First ADSL Routers to Offer Integrated Backup Module for “Fast Track” Deployment and Fully Redundant Internet Connectivity”, Newswire, May 24, 2000, pp. 0514.9.
No-Author, “Broadmedia Introduces G-Phone DLX IP Phone (Product Announcement)” Tele-Service News, Jun. 1, 2000, vol. 12, No. 6, pp. NA.
International Search Report—PCT/US01/05152, May 9, 2001.
International Search Report—PCT/US01/05724, Jun. 8, 2001.

Affiliated with

Also associated with

Rating

Service quality monitoring process does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Service quality monitoring process, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Service quality monitoring process will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-3069803