Service providing method for electronic device, customer...

Details Service providing method for electronic device, customer... Service providing method for electronic device, customer...

2005-04-05

2005-04-05

Tran, Quoc (Department: 2643)

Telephonic communications

Multi-line or key substation system with selective switching...

C379S165000, C379S009040, C379S201120

Reexamination Certificate

active

06876732

ABSTRACT:
Upon providing a new service associated with a key telephone unit to an user system, a customer center periodically acquires communication log information of the key telephone unit, generates suggestion information of an inside comprise, which is optimal to the key telephone unit, on the basis of the communication log information, and automatically transmits that suggestion information to a maintenance personal computer via the Internet.

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