Data processing: database and file management or data structures – Database and file access – Query optimization
Reexamination Certificate
2011-06-14
2011-06-14
Wong, Don (Department: 2163)
Data processing: database and file management or data structures
Database and file access
Query optimization
C707S751000, C707S752000, C707S758000
Reexamination Certificate
active
07962472
ABSTRACT:
A self-optimizing algorithm for real-time problem resolution using historical data. Upon receiving failure symptom characteristics for a product or process failure, the algorithm queries historical failure data to locate historical failure symptoms and corrective actions matching the failure symptom characteristics. If a total number of the historical corrective actions identified meets a minimum match threshold, the algorithm selectively prunes a failure symptom characteristic having the lowest priority level to form an adjusted search query. The algorithm may repeat the querying, identifying, and determining steps using the adjusted search query until the total number of historical corrective actions identified meets the minimum match threshold. Once the threshold is met, the algorithm sorts the historical corrective actions to form a list of recommended corrective actions for the failure symptom characteristics and provides the list of recommended corrective actions to an end user.
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Erickson Steven C.
Knipfer Ivory Wellman
Komatsu Jeffrey George
Bennett Steven L.
International Business Machines - Corporation
Nguyen Merilyn P
Wong Don
Yee & Associates P.C.
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