Scheduling and decision system

Details Scheduling and decision system Scheduling and decision system

2003-01-07

2008-11-18

Starks, Jr., Wilbert L (Department: 2129)

Data processing: artificial intelligence

Knowledge processing system

C702S188000

Reexamination Certificate

active

07454389

ABSTRACT:
The inventive subject matter herein is directed toward improved scheduling and planning system (200) in which computer implemented software uses a hierarchical selection list to select at least one of a plurality of unconnected users and contact the selected user(s) as a function of an event (110). Another aspect of the inventive subject matter includes an improved decision and/or scheduling system (100) that has soft fields for describing resources. Further aspects utilize a hierarchical soft field configuration.

REFERENCES:
patent: 6404880 (2002-06-01), Stevens
patent: 6577988 (2003-06-01), Travagline et al.
patent: 2002/0065885 (2002-05-01), Buonanno et al.
patent: 2002/0174050 (2002-11-01), Eynard et al.
patent: 2002/0194053 (2002-12-01), Barrett et al.
patent: 2002/0198616 (2002-12-01), Crampton et al.

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