Telephonic communications – Audio message storage – retrieval – or synthesis – Message management
Reexamination Certificate
2005-05-03
2005-05-03
Weaver, Scott L. (Department: 2645)
Telephonic communications
Audio message storage, retrieval, or synthesis
Message management
C379S088170
Reexamination Certificate
active
06888930
ABSTRACT:
A method and system are provided for allowing a calling party to save for subsequent retrieval and review information obtained from an information retrieval system. A calling party places a call to either an interactive voice information retrieval system or to a telephone directory number that is associated with a telecommunications network-based voice mail system that provides interactive information to calling parties. The call is either routed directly to the general information retrieval system or via the telecommunications network to the network-based voice mail system. Once the calling party receives desired information, the calling party may select a number of options to save the information to a memory location from which the calling party may subsequently retrieve and review the information. The information may be sent to and stored at the calling party's own network-based voice mail system, or the calling party may have the information sent to and stored at a temporary voice mail box provided by the information provider. The information may be saved to an Internet-based website from which the calling party may subsequently retrieve the information. The information may be forwarded to a separate telephone directory number for receipt by a third person or for storing on a remote voice mail system. Additionally, the information may be electronically mailed to the calling party's electronic mail address for subsequent retrieval.
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Hartselle William A.
Short Shannon M.
BellSouth Intellectual Property Corporation
Merchant & Gould
Weaver Scott L.
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