Data processing: database and file management or data structures – Database design – Data structure types
Reexamination Certificate
2005-04-15
2009-08-04
Lee, Wilson (Department: 2163)
Data processing: database and file management or data structures
Database design
Data structure types
C705S059000
Reexamination Certificate
active
07571150
ABSTRACT:
In connection with an operations management system, a vendor feedback system reports on operational events that occur on customer data centers. The operations management system provides a standardized environment for providing feedback to a vendor of components installed at the customer data centers. Methods supported by the vendor feedback system can include directing the operations management system to report on predefined operational events involving the components installed by the vendor at the customer data centers. Event reports are then stored at the customer data centers in response to occurrences of the predefined operational events. The event reports can be generated in cooperation with the operations management system. The event reports are transmitted to the vendor as feedback relating to the components, and the vendor receives the event reports from the customer data centers. The vendor, in turn, can then analyze the event reports in detail to address any issues with the vendor's products or services, referred to collectively as components, that may be increasing the customer's TCO.
REFERENCES:
patent: 6226659 (2001-05-01), Wong et al.
patent: 6360246 (2002-03-01), Begley et al.
patent: 7130812 (2006-10-01), Iyer et al.
patent: 2001/0039501 (2001-11-01), Crevel et al.
patent: 2002/0019977 (2002-02-01), Matsuzuki
patent: 2004/0167859 (2004-08-01), Mirabella
patent: 2006/0224699 (2006-10-01), Kruse et al.
patent: 2006/0242288 (2006-10-01), Masurkar
patent: 2007/0286198 (2007-12-01), Muirhead et al.
Association for Library Collections & Techinical Services. Serial Section. Acquisitions Committee, Guide to performence evaluation of serials vendors, ALA Editions, 1997, 1-7.
Raghavan Arun D
Rajarajan Vij
Sanghvi Ashvinkumar J.
Lee Wilson
Lee & Hayes PLLC
Lie Angela M
Microsoft Corporation
LandOfFree
Requesting, obtaining, and processing operational event... does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Requesting, obtaining, and processing operational event..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Requesting, obtaining, and processing operational event... will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-4137451