Remote media control for voice over internet telephony and...

Details Remote media control for voice over internet telephony and... Remote media control for voice over internet telephony and...

2006-07-11

2006-07-11

Rao, Seema S. (Department: 2664)

Multiplex communications

Pathfinding or routing

Combined circuit switching and packet switching

C379S388070, C379S390010, C381S057000, C381S095000

Reexamination Certificate

active

07075921

ABSTRACT:
A person receiving a Voice over IP call, such as a call center agent, remotely controls media settings on a caller's multimedia terminal device functioning as a telephone terminal device. In some embodiments, the call center agent may remotely control media settings by entering a DTMF (dual tone multi-frequency) sequence from the telephone keypad. The DTMF sequence may be recognized by a gateway through which an Internet-to-PSTN call is made, stripped out of the audio stream and sent to the caller's multimedia terminal device in a separate command message through the Internet, or the DTMF sequence may be encoded into packets along with the voice information for detection and translation into a command message by software at the caller's terminal device. In pure VoIP applications, command packets may be sent directly. When a command message is received at the caller's terminal device, software on the end user computer makes the corresponding media setting changes without requiring any intervention on the part of the caller.

REFERENCES:
patent: 5296643 (1994-03-01), Kuo et al.
patent: 5421009 (1995-05-01), Platt
patent: 5604737 (1997-02-01), Iwami et al.
patent: 5608786 (1997-03-01), Gordon
patent: 5666407 (1997-09-01), Pfeifer
patent: 5742596 (1998-04-01), Baratz et al.
patent: 5751706 (1998-05-01), Land et al.
patent: 5764756 (1998-06-01), Onweller
patent: 5786770 (1998-07-01), Thompson
patent: 5790538 (1998-08-01), Sugar
patent: 5835713 (1998-11-01), FitzPatrick et al.
patent: 5838665 (1998-11-01), Kahn et al.
patent: 5845077 (1998-12-01), Fawcett
patent: 5848146 (1998-12-01), Slattery
patent: 5850433 (1998-12-01), Rondeau
patent: 5867494 (1999-02-01), Krishnaswamy et al.
patent: 5867495 (1999-02-01), Elliott et al.
patent: 5870547 (1999-02-01), Pommier et al.
patent: 5870610 (1999-02-01), Beyda
patent: 5875296 (1999-02-01), Shi et al.
patent: 5883891 (1999-03-01), Williams et al.
patent: 5889774 (1999-03-01), Mirashrafi et al.
patent: 5892764 (1999-04-01), Riemann et al.
patent: 5907547 (1999-05-01), Foladare et al.
patent: 5909545 (1999-06-01), Frese et al.
patent: 5919247 (1999-07-01), Van Hoff et al.
patent: 5923844 (1999-07-01), Pommier et al.
patent: 5941957 (1999-08-01), Ingrassia, Jr. et al.
patent: 5944791 (1999-08-01), Scherpbier
patent: 5953322 (1999-09-01), Kimball
patent: 5953331 (1999-09-01), Duncan et al.
patent: 5953332 (1999-09-01), Miloslavsky
patent: 5956334 (1999-09-01), Chu et al.
patent: 5970065 (1999-10-01), Miloslavsky
patent: 5982767 (1999-11-01), McIntosh
patent: 5987102 (1999-11-01), Elliott et al.
patent: 5991394 (1999-11-01), Dezonno et al.
patent: 6008804 (1999-12-01), Pommier et al.
patent: 6011792 (2000-01-01), Miloslavsky
patent: 6011794 (2000-01-01), Mordowitz et al.
patent: 6026087 (2000-02-01), Mirashrafi et al.
patent: 6031896 (2000-02-01), Gardell et al.
patent: 6047314 (2000-04-01), Pommier et al.
patent: 6049671 (2000-04-01), Slivka et al.
patent: 6064653 (2000-05-01), Farris
patent: 6064667 (2000-05-01), Gisby et al.
patent: 6069890 (2000-05-01), White et al.
patent: 6069891 (2000-05-01), Mandalia et al.
patent: 6075783 (2000-06-01), Voit
patent: 6075784 (2000-06-01), Frankel et al.
patent: 6078581 (2000-06-01), Shtivelman et al.
patent: 6078582 (2000-06-01), Curry et al.
patent: 6118864 (2000-09-01), Chang et al.
patent: 6122255 (2000-09-01), Bartholomew et al.
patent: 6125113 (2000-09-01), Farris et al.
patent: 6128291 (2000-10-01), Perlman et al.
patent: 6141341 (2000-10-01), Jones et al.
patent: 6141345 (2000-10-01), Goeddel et al.
patent: 6144670 (2000-11-01), Sponaugle et al.
patent: 6144991 (2000-11-01), England
patent: 6199096 (2001-03-01), Mirashrafi et al.
patent: 6212192 (2001-04-01), Mirashrafi et al.
patent: 6298056 (2001-10-01), Pendse
patent: 6304637 (2001-10-01), Mirashrafi et al.
patent: 6310941 (2001-10-01), Crutcher et al.
patent: 6665293 (2003-12-01), Thornton et al.
patent: 2004/0161095 (2004-08-01), Kredo et al.
patent: 0 843 454 (1998-05-01), None
patent: 0 866 596 (1998-09-01), None
patent: WO 98/20667 (1998-05-01), None
Hansson, A. et al. “Phone Doubler—A step towards integrated Internet and telephone communities”, Ericsson Review, SE, Ericsson. Stockholm, No. 4, 1997, pp. 142-151, XP000725693, ISSN: 0014-0171, pp. 149-151.

Affiliated with

Also associated with

Rating

Remote media control for voice over internet telephony and... does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Remote media control for voice over internet telephony and..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Remote media control for voice over internet telephony and... will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-3593826