Remote maintenance method for generating maintenance charge...

Data processing: generic control systems or specific application – Specific application – apparatus or process – Product assembly or manufacturing

Reexamination Certificate

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Details

C702S184000, C702S188000

Reexamination Certificate

active

10943964

ABSTRACT:
The present invention provides a remote maintenance method, a remote maintenance system, and an industrial device for enabling control and thorough services and billing according to the contents of the remote maintenance operation and the request destination of maintenance and enabling access limit according to the attribute of a service person, access limit according to the device state, and output limit according to the output mode. The industrial device123installed at the factory120and the operation device113installed in the maintenance center110are connected via the network100. The operation device113transmits command information indicating a command concerning maintenance to the industrial device123and the industrial device123executes a process according to the received command information, generates charge information indicating a charge concerning maintenance according to the contents of the executed process, and outputs the whole or a part of the generated charge information to the output device of the industrial device123.

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