Remote maintenance and servicing of a network peripheral...

Details Remote maintenance and servicing of a network peripheral... Remote maintenance and servicing of a network peripheral...

2002-06-28

2008-11-18

Kang, Paul H. (Department: 2144)

Electrical computers and digital processing systems: multicomput

Master/slave computer controlling

Master/slave mode selecting

C709S221000, C709S218000, C358S001140, C358S001150

Reexamination Certificate

active

07454476

ABSTRACT:
A network peripheral device connected to a network via a router obtains remote servicing instructions over the network. Initially, a first packet sent from a remote service organization is received by a network peripheral device via the network, the first packet including a request for servicing information from the network peripheral device. Next a second packet is sent automatically upon receipt of the first packet from the network peripheral device to the remote service organization via the network, the second packet including the requested peripheral servicing information. Thereafter, a third packet sent from the remote service organization to the network peripheral device via the network is received by the network peripheral device, the third packet including an instruction to execute a peripheral servicing function. Finally, the peripheral servicing function is executed by the network peripheral device automatically in response to the third packet.

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