Remote maintenance and diagnosis of office or domestic...

Details Remote maintenance and diagnosis of office or domestic... Remote maintenance and diagnosis of office or domestic...

2005-09-20

2005-09-20

Hoff, Marc S. (Department: 2863)

Electrophotography

Remote monitoring

C714S027000

Reexamination Certificate

active

06947675

ABSTRACT:
A remote maintenance and diagnosis apparatus for making a diagnosis of a remote client appliance comprises a data acquisition unit that acquires data necessary to diagnose the client appliance, a diagnosing unit that make an automatic diagnosis of the client appliance based on the data acquired by the data acquisition unit, and an automatic diagnosis result reporting unit that reports a result of the automatic diagnosis to the client appliance.

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U.S. Appl. No. 10/026,742, filed Dec. 27, 2001, pending.

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