Relationship management system determining contact pathways...

Data processing: database and file management or data structures – Database design – Data structure types

Reexamination Certificate

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Details

C707S793000, C707S793000

Reexamination Certificate

active

07325012

ABSTRACT:
A relationship management system using a database that stores contact information defining a set of contact individuals associated with each of the users of the database. An input routine stored on a computer readable medium is executed on a processor to accept an input of a target individual from a starting person who is a user of the system. A contact information access routine is executed on the processor to access contact information in the form of user-contact pairs stored in the database that are associated with the starting person and the target individual. A relationship connection routine is executed on the processor to utilize the user-contact pairs accessed by the contact information access routine and determine relationship connections that may link the starting person and the target individual. A display routine is executed to display to the starting person an indication of the potential relationship connections.

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INTERFACE, “Interaction Enterprise Relationship Management,” Administrator's Guide, pp. 1-276, 1998.
INTERFACE, “Interacation Enterprise Relationship Management,” Getting Started Guide, pp. 1-34, 1998.

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