Real-time sales support and learning tool

Details Real-time sales support and learning tool Real-time sales support and learning tool

2011-03-01

2011-03-01

Rines, R. D (Department: 3623)

Data processing: financial, business practice, management, or co

Automated electrical financial or business practice or...

Discount or incentive

C705S001100, C705S021000, C705S026640, C370S356000

Reexamination Certificate

active

07899698

ABSTRACT:
A real time sales support method includes automatically monitoring an interaction between a sales agent and a customer. One or more contexts of the interaction are determined and, based on the contexts, stored information relevant to the interaction is automatically retrieved. The retrieved information is provided in an electronically presentable format to the sales agent to be shared with the customer.

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