Telephonic communications – Audio message storage – retrieval – or synthesis – Multimedia system
Reexamination Certificate
2007-05-29
2007-05-29
Tsang, Fan (Department: 2614)
Telephonic communications
Audio message storage, retrieval, or synthesis
Multimedia system
C379S088170, C704S235000
Reexamination Certificate
active
09815819
ABSTRACT:
A system and method are provided for real-time call control. When a call is received at a telephone server for a service subscriber, the server identifies the subscriber and retrieves information that will allow the server to contact the subscriber via instant messaging. An instant message is sent to the subscriber, and includes any number of options for controlling or handling the call. The options may be presented as hyperlinks, or the selected option may be returned in another instant message. The subscriber selects an option and communicates it to the server, which effects the selected option. The server may establish an audio connection between the server and the subscriber's computer or communication device (to allow the parties to talk), may transfer the call to another number, play a message for the caller (which may be pre-recorded or recorded in real-time), record a voicemail (which the subscriber may screen), etc.
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Harry Newton, Newton's Telecom Dictionary, CMP Books, 18th Edition, p. 614—“Real Time”.
Brown Wendell
Capio Oliver Renner
Hatcher William Clarence
Klein Mark
Glenn Michael A.
Glenn Patent Group
Phan Joseph T
Tsang Fan
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