Rapid knowledge transfer among workers

Details Rapid knowledge transfer among workers Rapid knowledge transfer among workers

2008-01-22

2008-01-22

Holmes, Michael B. (Department: 2121)

Data processing: artificial intelligence

Knowledge processing system

Creation or modification

C705S001100

Reexamination Certificate

active

07321886

ABSTRACT:
A system and method enable rapid knowledge transfer, for example between a plurality of experts and a plurality of apprentices located remotely from the experts. The system makes use of unique tools to facilitate transfer of knowledge and collaboration between individuals, even among remotely located individuals. An input to the system is a Knowledge Transfer Plan which has been designed to orchestrate the knowledge transfer. The knowledge transfer system integrates a shared repository and collaboration tools for use by the expert and apprentice. The collaboration tools may be accessed through role-specific portals which are automatically created from the Knowledge Transfer Plan. In one embodiment, the system is configured with a World Wide Web-based interface and an integrated suite of tools to support knowledge transfer activities on a global basis to facilitate knowledge transfer among workers engaged in an outsourcing business process.

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